If you only talk to a person's head and not their heart people won't listen to you. — Les Brown Copy Share Image
A German firm called Friendsurance relies on people forming their own groups, which apply peer pressure to keep claims and costs lower.… — John Gerzema Copy Share Image
One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find… — Jeff Bezos Copy Share Image
You cant drag people from understanding to action. A customer isnt actually at the last mile if youre the one dragging her… — Thomas P.M. Barnett Copy Share Image
At the end of the day, people (customers) don't necessarily buy into what you do; they buy into why you do it.… — Omar Samra Copy Share Image
In private companies that are successful, the management have learnt to put their staff first, customers second, shareholders last. — Harry Enfield Copy Share Image
I don't want to be on the other side of the table from the customer. I was never selling anything that I… — Warren Buffett Copy Share Image
And, of course, customers really need to feel safe and are seeking reassurance when they fly. — David Neeleman Copy Share Image
Delta's plan to upgrade JFK facilities will improve our customers' travel experience and make it more efficient and enjoyable to travel through… — Jim Whitehurst Copy Share Image
It was always remarkable to me how ignorant the labels were of the listening habits of their own customers, and how obstinate… — Todd Rundgren Copy Share Image
You‘ve got to start with the customer experience and work back toward the technology - not the other way around. — Steve Jobs Copy Share Image
In order to sell a product or a service, a company must establish a relationship with the consumer. It must build trust… — Jay Conrad Levinson Copy Share Image
Everything changes when there is a real customer yelling at you from the other end of the phone. — Percy Barnevik Copy Share Image
We want to be the go-to business for super-special daywear and eveningwear, to focus on what we are known for and what… — Giles Deacon Copy Share Image
Customers have access to information that gives them much more control over their lives. — Steve Easterbrook Copy Share Image
Customers don't measure you on how hard you tried, they measure you on what you deliver. — Steve Jobs Copy Share Image
In just 200 tweets we can assess and identify 52 different personality traits of a customer. We ran an analysis over 500,000… — Sandy Carter Copy Share Image
The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing… — Susan Ward Copy Share Image
WorldGate offers interactive set-top-box applications. Its customers want to interact with the Web as an adjunct to other things they can do,… — Mitchell Baker Copy Share Image
Smart mobile phones connect you with 1 billion users worldwide, basically for free - you don't pay for the phone, you don't… — Geoffrey Moore Copy Share Image
We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much… — Jeff Bezos Copy Share Image
