I love building the products, seeing people use the products but you know along with success comes the need for a dialogue… — Bill Gates Copy Share Image
The customer moved on long before the industry reacted to what she wanted. She doesn't want to buy things four months in… — Tamara Mellon Copy Share Image
Our alliance with AARP provides valuable insights into the critical 50- plus consumer segment. For more than two decades, The Home Depot… — Robert Nardelli Copy Share Image
Corporate responsibility extends not only to the customers, the resources and the workers of the present, but also to those of the… — Donella Meadows Copy Share Image
A brand is essentially a container for a customer’s complete experience with the product or company. — Sergio Zyman Copy Share Image
I just think that we show an awful lot of deference to chefs in our culture and maybe not enough deference to… — Pete Wells Copy Share Image
He or she must be successful in economic terms, but always within an ethical framework. Whether his or her constituency is a… — Lee R. Raymond Copy Share Image
Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3. — Jack Ma Copy Share Image
You have to understand not just what your customers need, but how and where they prefer to access information. — Jay Baer Copy Share Image
You'll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year… — Aaron Levie Copy Share Image
I think there's a need for somewhat of a mindset change. We need to have a consistent external focus. We've always had… — Jeffrey R. Immelt Copy Share Image
If you like eating meat but want to eat ethically, this is the book for you. From the hard-headed, clear-eyed, and sympathetic… — Marion Nestle Copy Share Image
Our investment bank looks like it does because its customers like our expansive network and want to do equity, debt, M&A, custody,… — Jamie Dimon Copy Share Image
Take some time to play around with segmentation. If you can pinpoint your best and worst customers it's well worth the time. — Des MacHale Copy Share Image
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too… — Paul Walker Copy Share Image
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila. — Timothy Noah Copy Share Image
Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers. — Ross Perot Copy Share Image
The biggest problem with the beauty industry is that it treats its customers as if they have a lot to be corrected… — Rain Dove Copy Share Image
Fast growth in a start-up is a sign that customers like what you're doing. — Peter Cohan Copy Share Image
At the moment, most customers do not wish to pay the extra money for connection to the Internet, and for some customers,… — Satoru Iwata Copy Share Image
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter Copy Share Image
If your incentives are set up wrong - if for some reason you reward people for behavior that's actually bad for your… — Ramez Naam Copy Share Image
If you think customers are impatient in New York, wait to you see how impatient they are here in L.A. — Gordon Ramsay Copy Share Image
If your users have many questions, it's a failure of your primary site design. It becomes not so much customer support, as… — Jakob Nielsen Copy Share Image
Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had… — Richard Branson Copy Share Image
