Profit isn't and shouldn't be the mission of business. The mission of business is to help people. To help your customers, your… — Fran Tarkenton Copy Share Image
Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to… — Jeffrey Pfeffer Copy Share Image
Customers want brands that are narrow in scope and distinguishable by a single word, the shorter the better. — Al Ries Copy Share Image
The customer service representative hung up on me when I asked to talk to a supervisor. — Jon Jones Copy Share Image
“Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.” — Steve Maraboli Copy Share Image
The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy.… — Gordon Bethune Copy Share Image
Engagement is shaped by the interpretation of its intentions. In order for social media to mutually benefit you and your customers, you… — Brian Solis Copy Share Image
It is absolutely outrageous that a spin doctor for Labor's NBN Co is being paid $450,000 per annum by Australian taxpayers to… — Nick Minchin Copy Share Image
Unknown customer, unstated need - that is bleeding edge of innovation! — Subroto Bagchi Copy Share Image
Most banks tell their customers that they only pay a small upfront fee for international payments. But in reality, customers pay much… — Taavet Hinrikus Copy Share Image
To the optimist, the glass is half full. To the pessimist, the glass is half empty. To the engineer, the glass is… — Yves Behar Copy Share Image
Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay… — Mark Cuban Copy Share Image
I think the golden age of couture had some of the most incredible customers: women like Nan Kempner and all the icons. — Nicolas Ghesquiere Copy Share Image
Doing business is all about providing a good product or service to your customers. A good businessman is he who knows that… — Andrew Tan Copy Share Image
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about… — Anonymous Copy Share Image
Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it. — Jakob Nielsen Copy Share Image
It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and… — Howard Schultz Copy Share Image
Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers… — Les Brown Copy Share Image
Waiters are like actors waiting in the wings, bantering whenever we passed each other on the restaurant floor, shouting at each other… — Richard Eyre Copy Share Image
there are all kinds of wonderful new inventions that give you nothing as owners except the opportunity to spend a lot more… — Charlie Munger Copy Share Image
I view my own body as a petting zoo. I am the main attraction... And the only customer. — Craig Ferguson Copy Share Image
Quality and service are important, if you want to make a sale. If you want to keep a customer for life, keep… — Heidi Copy Share Image
People, materials, facilities, money, and time are the resources available to us for conducting our business. By applying our skills, we turn… — David Packard Copy Share Image
Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's… — Tony Hsieh Copy Share Image
