Associates Quote by J. Willard Marriott
“Communicate. Listen to your customers, associates and competitors.”
About This Quote
Source Corporate handbook, 1978
Effective business requires both communication and listening to all stakeholders.
In simple terms: Listen and communicate for success.
Key Takeaway
Prioritize active listening.
Themes
leadership
communication
customer focus
Mood
professional
focused
Type
practical
motivational
When to use this quote
- team meetings
- customer service
- market analysis
Key Concepts
stakeholder engagement
feedback loops
service excellence
Questions to Reflect On
- How do you act on feedback?
- What listening tools improve?
A Different Perspective
Listening alone isn’t enough without action.
![“I listen to [customers] and we make adjustments because we pretty much average a collection every six weeks. We're constantly taking everything in and taking notes.” quote by Eva Mendes](https://sms4smile.com/quotes/img-quotes/883/eva-mendes-3656_adjustment_i-listen-to-customers-and-we-make-adjust_1054405.jpg)
![“The young man [Turgot] destined for an ecclesiastical career was placed within walls carefully designed to keep out all currents of new thought; his studies, his reading, his professors, his associates, all were combined to keep from him any results of observation or reflection save those…” quote by Andrew Dickson White](https://sms4smile.com/quotes/img-quotes/5d4/andrew-dickson-white-24254_associates_the-young-man-turgot-destined-for-an-ecc_3146.jpg)
