Business Quote by Marilyn Suttle Download Open image ““Customers are human and humans can view situations in unexpected ways.”” — Marilyn Suttle ★ ★ ★ ★ ★ 4.2 out of 5 (8 ratings) Copy quoteShare Business Customer service
“Customers are people. They lead lives. They have kids, they eat too much, they don’t sleep well, they phone in sick, they get bored,… — Alistair Croll Copy Share Image
“Until you understand your customers - deeply and genuinely - you cannot hope to serve them” — Rasheed Ogunlaru Copy Share Image
“How you think about your customers influences how you respond to them.” — Marilyn Suttle Copy Share Image
“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.” — Dave Thomas Copy Share Image
“Products that delight customers do the unexpected. They solve a problem customers didn’t know they had, or they evoke a positive emotion.” — Nathan Furr Copy Share Image
“Sometimes my mind works a bit too fast, and I come to the conclusion of a relationship with customers faster than they get there.… — Kenny Shopsin Copy Share Image
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is! — Tom Peters Copy Share Image
To gain customer insights, we must understand that we are prisoners of what we know and what we believe. — Mohanbir Sawhney Copy Share Image
“Your ideal customers will be attracted to your business because it speaks to them.” — Mike Michalowicz Copy Share Image
When a sizable group of customers speak, I always listen! The 'customers' view' is key to my confidence in decisions. — Jon Taffer Copy Share Image
“Often times consumers, clients, and customers are not just buying a product or service, they are buying an experience, a feeling, a perception, a… — Bernard Kelvin Clive Copy Share Image
“Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.” — Marilyn Suttle Copy Share Image
“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.” — Marilyn Suttle Copy Share Image
“If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.” — Marilyn Suttle Copy Share Image
“Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.” — Marilyn Suttle Copy Share Image
“Even your most loyal customers always have a choice about where to take their business.” — Marilyn Suttle Copy Share Image
“Notice the difference between being in control and needing control.” — Marilyn Suttle Copy Share Image
“Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.” — Marilyn Suttle Copy Share Image
“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.” — Marilyn Suttle Copy Share Image
“Your customers are responsible for your company’s reason for existing.” — Marilyn Suttle Copy Share Image
“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.” — Marilyn Suttle Copy Share Image
“When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.” — Marilyn Suttle Copy Share Image
Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't… — Doug McMillon Copy Share Image
“Take some books and read; that’s an immense help; and books are always good company if you have the right sort.” — Louisa May Alcott Copy Share Image
I'm a business first and foremost so whatever my business is, it's separate from my personal. It's like whatever I do business wise, it's… — Snoop Dogg Copy Share Image
Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words. — Sunil Nagaraj Copy Share Image
Nobody has a crystal ball, and part of evolving a business plan is to say, 'I might have said we're going left, but I… — Ryan Kavanaugh Copy Share Image
I think a business guy is different from an artist. They walk different paths. Artists create the best outputs when they're having fun. And… — G-Dragon Copy Share Image
“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once,… — Nora Ephron Copy Share Image
If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then… — Jack Ma Copy Share Image
“Some say the Earth is angry Because he wants no company; I say the Earth is angry Because he lives alone.” — N.K. Jemisin Copy Share Image
If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State. — Bertrand Russell Copy Share Image
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