Business Quote by Marilyn Suttle
““After each customer interaction, notice if you gave them a “happy to see you” kind of experience.””
About This Quote
Source Training manual: Customer Service Excellence, 2021
Creating a warm, welcoming atmosphere improves client satisfaction and loyalty.
In simple terms: Make customers feel welcomed.
Greet each client warmly.
Themes
Mood
Type
When to use this quote
- retail
- call centers
- hospitality
- online support
Key Concepts
Questions to Reflect On
- How can you personalize greetings without seeming forced?
- What small gestures make a big impact?
Some cultures may view overt friendliness as insincere.