Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers. — Derek Sivers Copy Share Image
“Make your clients happy, because unhappy clients do not always return.” — Utibe Samuel Mbom Copy Share Image
Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to… — Ron Kaufman Copy Share Image
Me and Sandra are thoroughly satisfied customers as parents of kids who came through this Orange model. — Andy Stanley Copy Share Image
When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again. — Nikki Giovanni Copy Share Image
Here's a pointer culled from the careers of men who have attained notable success: Don't sit in your office during the hours… — B. C. Forbes Copy Share Image
I'm a bit tight with money, but so what? I look at the money I'm about to spend on myself and ask… — Ingvar Kamprad Copy Share Image
Customers can't always tell you what they want, but they can always tell you what's wrong. — Carly Fiorina Copy Share Image
Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture? — Tony Hsieh Copy Share Image
What part of media doesn't need to connect with their customers more smartly? — Marc Benioff Copy Share Image
The cost of acquiring new customers and maintaining those relationships in an online environment versus bricks and mortar is significant. — Stephen Cohen Copy Share Image
After facing backlash from customers, Subway says it will remove a chemical in its bread that is also found in yoga mats.… — Jimmy Fallon Copy Share Image
If you're long-term oriented, customer interests and shareholder interests are aligned. — Jeff Bezos Copy Share Image
The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy. — Erich Fromm Copy Share Image
For a long time, to obtain enterprise customers, I concealed the fact that I owned the company. I never lied about it,… — Rebecca Enonchong Copy Share Image
That customer service representative is crazy, if he think I am going to pay that bill. — Jon Jones Copy Share Image
We're improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before. — Ralph de la Vega Copy Share Image
If you go to Norway, Finland, Russia or Australia, youll see Xerox or Fuji-Xerox people, not just the name on the door.… — Ursula Burns Copy Share Image
We also had good software in the key categories and more focus on the gameplaying capability, so more of the marketing effort… — Trip Hawkins Copy Share Image
Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view… — Tony Hsieh Copy Share Image
When I explain our company values and the foundation to prospective employees, they realize that they have an opportunity to do much… — Marc Benioff Copy Share Image
One of the things I'm excited about is the observation that gamers are creators and creators are gamers too. We used to… — Jensen Huang Copy Share Image
The companies that get innovation right, again and again, are the ones that feel what their customers feel. That is true user-centered… — Sohrab Vossoughi Copy Share Image
