Skip to content

Customer Quote by Nir Eyal

“as customers form routines around a product, they come to depend upon it and become less price-sensitive.” quote by Nir Eyal
Download Open image
““as customers form routines around a product, they come to depend upon it and become less price-sensitive.””

Nir Eyal

About This Quote

Source Book: Hooked: How to Build Habit‑Forming Products, 2014

When users develop routines around a product, they become dependent and less sensitive to price changes.

In simple terms: Habitual use reduces price sensitivity.

Key Takeaway

Focus on creating valuable habits.

Themes

marketing behavior pricing

Mood

analytical cautious

Type

business psychological

When to use this quote

  • product design
  • subscription services
  • loyalty programs

Key Concepts

Habit formation consumer dependence

Questions to Reflect On

  • How can you maintain value while leveraging habit?
  • What ethical limits exist in habit‑forming design?
A Different Perspective

Dependence can lead to backlash if value drops.

2.0 out of 5 (10 ratings)

More by Nir Eyal

Explore all 262 Nir Eyal quotes

More Customer quotes

Browse all 9,257 Customer quotes