Customer Quote by Nir Eyal
““as customers form routines around a product, they come to depend upon it and become less price-sensitive.””
About This Quote
Source Book: Hooked: How to Build Habit‑Forming Products, 2014
When users develop routines around a product, they become dependent and less sensitive to price changes.
In simple terms: Habitual use reduces price sensitivity.
Focus on creating valuable habits.
Themes
Mood
Type
When to use this quote
- product design
- subscription services
- loyalty programs
Key Concepts
Questions to Reflect On
- How can you maintain value while leveraging habit?
- What ethical limits exist in habit‑forming design?
Dependence can lead to backlash if value drops.