Small changes Quote by Greg Thain

“The aim is to find socially and legally acceptable ways of allowing price-sensitive shoppers to pay less, while leaving the less-price-sensitive customers to pay…

— Greg Thain

“as customers form routines around a product, they come to depend upon it and become less price-sensitive.”

— Nir Eyal

“Retailers are more vulnerable than manufacturers to small changes in volume because it adversely affects their asset turnover, which is a much bigger driver…

— Greg Thain

“But a retailer cannot slice and dice its customers at the brand level (i.e. chain) to the same degree. A retailer who seeks to…

— Greg Thain

Low prices at Walmart are a given. Customers almost take that for granted. But they also want to save time, and that goal is…

— Doug McMillon

“A striking feature of good retailing has been almost a single-minded focus on matching the right selection of merchandise to the customer base, with…

— Herb Sorensen

“It has been my observation that Walmart’s “everyday low prices” are at least partly achieved by minimizing the number of sales clerks on the…

— Edward Trimnell

“Sellers are forced to compete more seriously on price, quality, and customer service, rather than being able to stay in business simply because they…

— Tom Wainwright

“The most important promotion is place, not price. In a typical store, probably 2 percent of the total items in the store at any…

— Herb Sorensen

“Relative to manufacturers, retailers have huge fixed costs and miniscule margins: this makes their profits more susceptible to small changes in volume and pricing,…

— Greg Thain

“Good retailers are obsessed about what they (and their suppliers) want to sell to shoppers. Great retailers are obsessed about what shoppers want to…

— Herb Sorensen

A bargain is anything a customer thinks a store is losing money on.

— Kin Hubbard