Quote by Herb Sorensen

“in order to win more shoppers and boost their takings per shopper, retailers have been investing in store brands that are better than anything…

— Greg Thain

“We cannot buy what we need for an ideal life in stores, so we have become habitual shoppers who come up short again and…

— Dave Bruno

“The retailer features them in advertising to generate store traffic, but once the shopper is in the store the retailer has every incentive via…

— Greg Thain

“A striking feature of good retailing has been almost a single-minded focus on matching the right selection of merchandise to the customer base, with…

— Herb Sorensen

Retail is now totally propelled by consumers and their needs. People can buy what they want in any way that they want it. That…

— Kirsten Green

“To the extent that retailers can achieve this goal, they will be rewarded in higher sales and profits.”

— Herb Sorensen

“Most people don’t buy products because they need them. They buy them because those products make them happy. As a retailer, your job is…

— James Dion

“I am a great customer. I’m not a loyal customer, but that’s what makes me great—my willingness to shop other brands for better buys.”

— Jarod Kintz

“To succeed in retail, you have to love it. The process of bringing items in, displaying them attractively, and seeing them miraculously change into…

— David Green

“No matter how large and enlightened retailers become, they remain generalists, and there are things that are difficult for them to do as well…

— Greg Thain

When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is…

— Gerry Harvey

“Most supermarkets are designed for shoppers who are stocking up their pantries, but most shoppers walk out of the store with only a few…

— Herb Sorensen