Hobby-lobby Quote by David Green

The secret of successful retailing is to give your customers what they want

— Sam Walton

“The Holy Grail of Retailing,” as follows: • To know exactly what each shopper wants, or may buy, as they come through the front…

— Herb Sorensen

The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of…

— Sam Walton

“Good retailers are obsessed about what they (and their suppliers) want to sell to shoppers. Great retailers are obsessed about what shoppers want to…

— Herb Sorensen

“Here’s the thing that you learn almost immediately when you work in retail: the customer is absolutely never right.”

— Matt Bellassai

Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them.

— Gerry Harvey

“We cannot buy what we need for an ideal life in stores, so we have become habitual shoppers who come up short again and…

— Dave Bruno

I've done retail before.

— Nico Santos

“The golden age of discount retailing, where developing a store in a well-chosen location was a formula for printing money, has come to an…

— Greg Thain

“Organized displays. Better shopping experience. Higher sales.”

— sigma Racks

Everybody thinks retail is the way to go, but our research shows there may be a better way to do things.

— Aaron Johnson

People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?

— Philip Green