Customer Quote by Herb Sorensen

The secret of successful retailing is to give your customers what they want

— Sam Walton

“To succeed in retail, you have to love it. The process of bringing items in, displaying them attractively, and seeing them miraculously change into…

— David Green

The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of…

— Sam Walton

Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them.

— Gerry Harvey

“A striking feature of good retailing has been almost a single-minded focus on matching the right selection of merchandise to the customer base, with…

— Herb Sorensen

People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?

— Philip Green

Retail is selling things that don't come back to customers who do.

— Tony Farmer

“Good retailers are obsessed about what they (and their suppliers) want to sell to shoppers. Great retailers are obsessed about what shoppers want to…

— Herb Sorensen

“The golden age of discount retailing, where developing a store in a well-chosen location was a formula for printing money, has come to an…

— Greg Thain

“Fader: As we’ve discussed, there are sometimes countervailing forces in shopping. Crowds attract shoppers but might make them less likely to actually shop. (This…

— Herb Sorensen

“The retailer features them in advertising to generate store traffic, but once the shopper is in the store the retailer has every incentive via…

— Greg Thain

I've done retail before.

— Nico Santos