I'm equally comfortable in getting out there and taking a stand when I have to take a stand. — Sanjay Kumar Comfortable Copy Share Image
Finally, I have to say that the most surprising aspect has been the speed at which the folks in India adapt to… — Sanjay Kumar Adapt Copy Share Image
India has the unique advantages of having the biggest domestic market and this should support IT companies. — Sanjay Kumar Advantages Copy Share Image
Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we… — Sanjay Kumar Almost Copy Share Image
It didn't make a lot of sense for us to be doing Lotus Notes implementations. — Sanjay Kumar Doing Copy Share Image
We have believed at CA that consolidation of this industry is something that was required ten years ago. — Sanjay Kumar Believed Copy Share Image
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the… — Sanjay Kumar Companies Copy Share Image
That's a very critical phase in customer service because you can start to really understand what part of customer service has value… — Sanjay Kumar Because Copy Share Image
Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality. — Sanjay Kumar Designed Copy Share Image
We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range… — Sanjay Kumar About Copy Share Image
Today we're focused on small acquisitions to add technology where necessary. I think it's fair to say we're not out looking for… — Sanjay Kumar Acquisitions Copy Share Image
One, we committed to put about 650 people in the field to focus totally on customer satisfaction. — Sanjay Kumar About Copy Share Image
I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team. — Sanjay Kumar Comfortable Copy Share Image
And I'm comfortable being who I am, so I think a lot of people who take over from a founder worry about… — Sanjay Kumar About Copy Share Image
Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement… — Sanjay Kumar Available Copy Share Image
Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location;… — Sanjay Kumar Any Copy Share Image
There are companies that are cutting their costs by over 50% by offshoring. — Sanjay Kumar Companies Copy Share Image
Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear… — Sanjay Kumar Areas Copy Share Image
I have a high degree of confidence about India's growth potential in IT. — Sanjay Kumar About Copy Share Image
Clearly, every company needs a leader. That's an important part of being the CEO of the company. — Sanjay Kumar Being Copy Share Image
So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect… — Sanjay Kumar Architect Copy Share Image
Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand… — Sanjay Kumar About Copy Share Image
As I said before, a big part of my strategy says - and the management team I think is in agreement with… — Sanjay Kumar Agreement Copy Share Image
There is nothing in the company that is either above or below me, as far as I'm concerned. — Sanjay Kumar Above Copy Share Image
