Never criticize, condemn or complain in a conversation with a customer or prospect. — Brian Tracy Copy Share Image
The first step to delighting your customers is being there when they need you. — Ron Kaufman Copy Share Image
Our customers do not differentiate between channels, and now, neither will we. — Karen Katz Copy Share Image
Above all else, align with customers. Win when they win. Win only when they win. — Jeff Bezos Copy Share Image
If you give customers a chance, they'll communicate with you in many ways — Robert G. Thompson Copy Share Image
I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the… — Masaaki Imai Copy Share Image
The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related… — Leonard L. Berry Copy Share Image
The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask. — Aaron Levie Copy Share Image
When you have companies that are not disciplined by competition, oftentimes they can get away with abusing their customers; firms can become… — Lina Khan Copy Share Image
When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it,… — Albert Houtum-Schindler Copy Share Image
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I… — Anne M. Mulcahy Copy Share Image
It's still so rare for anyone to be personally acknowledged by a brand that the impact of such a simple, polite gesture… — Gary Vaynerchuk Copy Share Image
You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature… — Jeff Bezos Copy Share Image
At a time when all the other builders were selling homes with basements but without carports, we would sell homes without basements… — Eli Broad Copy Share Image
You can’t really innovate for the past (your offering won’t be innovative and will be beaten easily by competitors). If you innovate… — Braden Kelley Copy Share Image
To make a bestseller, there are more customers than just your customers: Selling to the end-user is just one piece of the… — Tim Ferriss Copy Share Image
McDonald's announced that it's considering a more humane way of slaughtering its animals. You know they fatten them up and then kill… — Jay Leno Copy Share Image
Brands are facing a new competitive landscape in which self-definition, core values and purpose will increasingly define their ability to reach customers… — Simon Mainwaring Copy Share Image
The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're… — L. Neil Smith Copy Share Image
What I've become good at is bringing things that aren't necessarily mainstream to the mainstream. What I did see on Twitter was… — Ashton Kutcher Copy Share Image
Best way to succeed is to do things for the customer, not to the competition. Very few people buy a product in… — Guy Kawasaki Copy Share Image
Once you know what you want and what is important for you to achieve, also define the values associated with it. What… — Marc Benioff Copy Share Image
The best plan now is to have as many bosses as possible. I call it boss diversity. If you work for a… — Scott Adams Copy Share Image
Observe that for the programmer, as for the chef, the urgency of the patron may govern the scheduled completion of the task,… — Anonymous Copy Share Image
Diversity is not a politically correct idea. Diversity in a boardroom or in a Parliament means that you just have different minds,… — Jenny Shipley Copy Share Image
We are extremely proud to represent all of Radio One's stations within the Katz Radio Group. For the past five years we… — Steve Shaw Copy Share Image
History--the product, not the raw material--is a bottle with a label. For many years now, the emphasis of historical discussion has been… — Neal Ascherson Copy Share Image
“The only reason our customers buy from us is because the external problem we solve is frustrating them in some way. If… — Donald Miller Copy Share Image
If there is any one skill that every professional must learn, it is how to brand himself or herself in the marketplace.… — Tony Robbins Copy Share Image
I have no fans. You know what I got? Customers. And customers are your friends. — Mickey Spillane Copy Share Image
Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer Copy Share Image
When you know who your customers are, that can give you an edge on the competition. — Alain Bouchard Copy Share Image
“How you think about your customers influences how you respond to them.” — Marilyn Suttle Copy Share Image
Your customer is anyone who depends on you, or who you depend on for success. — Brian Tracy Copy Share Image
“Make your clients happy, because unhappy clients do not always return.” — Utibe Samuel Mbom Copy Share Image
Every moment in front of a customer is a gorgeous opportunity to live your values. — Robin Sharma Copy Share Image
If you were a customer, would you come back to buy your products or services? — Ron Kaufman Copy Share Image
