If you deal with every customer in the same way, you will only close 25 to 30 percent of your contacts, because… — Rod Nichols Copy Share Image
Code-sharing, alliances, and connections are all about "how do we screw the poor customer for more money?" — Michael O'Leary Copy Share Image
Customers and contracts are like water and a sieve. The customer will find the largest hole and slide through it. — Larry McVoy Copy Share Image
Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time… — Susan Ward Copy Share Image
When I was in the private sector, I found it immensely useful to go out and talk to customers and co-workers. — Walker Stapleton Copy Share Image
Good customers want good quality service. Great customers want it even more. — Ron Kaufman Copy Share Image
Although I will deeply miss the talented team at SCEA and the passion demonstrated every day by our fans, I'm very excited… — Jack Tretton Copy Share Image
I think it's really clear that Sony lost track of what customers and what developers wanted. I'd say, even at this late… — Gabe Newell Copy Share Image
The salesman thanks the customer for patronizing his shop and asks him to come again. But the socialists say: Be grateful to… — Ludwig von Mises Copy Share Image
I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal! — Niki Lauda Copy Share Image
IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER. — Brian Tracy Copy Share Image
We can't think in terms of designing products that we throw over the wall to customers, but instead, we need to design… — Frans van Houten Copy Share Image
The nature of any human being, certainly anyone on Wall Street, is 'the better deal you give the customer, the worse deal… — Bernard Madoff Copy Share Image
Koch Industries is an amazing business that has succeeded by building a product that customers love dearly. The folks who run Koch… — Mike Pompeo Copy Share Image
Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution. — Robert S. Kaplan Copy Share Image
The role of business is to provide products and services that make people's live better - while using fewer resources - and… — Charles Koch Copy Share Image
The profitable part of the online business is very likely several years away. Entering the business because it's the hot topic of… — Satoru Iwata Copy Share Image
History--the product, not the raw material--is a bottle with a label. For many years now, the emphasis of historical discussion has been… — Neal Ascherson Copy Share Image
Everything you need to know about a customer has been written by them or about them. And it lives on the Internet.… — Jeffrey Gitomer Copy Share Image
Look back to the old days: people bought an MS DOS machine and struggled with it for weeks to bring it up… — Guy Kawasaki Copy Share Image
Who are businesses really responsible to? Their customers? Shareholders? Employees? We would argue that it’s none of the above. Fundamentally, businesses are… — Yvon Chouinard Copy Share Image
Get out of the office. Roam the frontline. Be observant. Hold your people accountable for creating the new narrative, a new story,… — Michael J. Silverstein Copy Share Image
... Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the… — Richard Branson Copy Share Image
You know your business model is broken when you're suing your customers. — Paul Graham Copy Share Image
