Insurance suffers traditionally from a lack of contact with customers. — Thomas Buberl Copy Share Image
No one can make you serve customers well. That's because great service is a choice. — Ken Blanchard Copy Share Image
“If you don’t know why you’d buy from you, neither will your customers.” — Frank Sonnenberg Copy Share Image
“Customers want companies to be proactive in reaching out to them.” — Oscar Auliq-Ice Copy Share Image
You'll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year… — Aaron Levie Copy Share Image
“We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER” — Chris Murray Copy Share Image
Saying you taught it but the student didn't learn it is like saying you sold it but the customer didn't buy it. — Alfie Kohn Copy Share Image
Business enterprise is an organ of society. There is only one valid definition of business purpose: to create a customer. — Peter Drucker Copy Share Image
The role of a trainer or consultant is to empower the customer, not to make himself indispensable — Bertrand Meyer Copy Share Image
Even in the face of massive competition, don't think about the competition. Just think about the customer. — Mike McCue Copy Share Image
That customer service representative is crazy, if he think I am going to pay that bill. — Jon Jones Copy Share Image
It's pretty clear that [customers] know what their budgets are now, and what they want to spend it on. — Ben Horowitz Copy Share Image
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about… — Anonymous Copy Share Image
Well, I kind of think that the opposite is true. The customer is rarely right. And that is why you must seize… — Charlie Trotter Copy Share Image
The salesman thanks the customer for patronizing his shop and asks him to come again. But the socialists say: Be grateful to… — Ludwig von Mises Copy Share Image
Through their own actions, customers can hold companies responsible to higher standards of social responsibility. Through collective action, they can leverage their… — Simon Mainwaring Copy Share Image
I have always felt that public, commercial and community organisations should be as open as possible about their affairs. They need to… — Laisenia Qarase Copy Share Image
Somebody once told me, ‘Manage the top line, and the bottom line will follow.’ What's the top line? It's things like, why… — Steve Jobs Copy Share Image
“Never forget that absolutely everything you do is for your customers. Make every decision—even decisions about whether to expand the business, raise… — Derek Sivers Copy Share Image
The Mesh is reshaping how we go to market, who we partner with and how we invite participation and engage new customers.… — Lisa Gansky Copy Share Image
The company that employed me strived only to serve up the cheapest fare that the customer would tolerate, churn it out as… — Thomas Ligotti Copy Share Image
Delta's plan to upgrade JFK facilities will improve our customers' travel experience and make it more efficient and enjoyable to travel through… — Jim Whitehurst Copy Share Image
If you're a prostitute, this is your day: You party, you have customers until four or six in the morning, then you… — Michael Glawogger Copy Share Image
Combating climate change is absolutely critical to the future of our company,Green Cooler customers, consumers-and our world. I believe all of us… — Indra Nooyi Copy Share Image
I worked at the original Coyote Ugly bar when I was a young, unpublished writer. Then later when I became a writer,… — Elizabeth Gilbert Copy Share Image
During the last five years, those four advantages-costs, products, people, goodwill-have been the salvation of Interface during a recession that saw our… — Ray Anderson Copy Share Image
The fact that used cars is our largest category is a good example. We would not have sat in a conference room… — Meg Whitman Copy Share Image
“The confidence you get from knowing about every crash, anywhere in the world, is crucial to delivering a high-quality product that needs… — Joel Spolsky Copy Share Image
It is a company's customers who effectively control what it can and cannot do. — Clayton Christensen Copy Share Image
When something online is free, you're not the customer, you're the product. — Jonathan Zittrain Copy Share Image
It is no longer enough to satisfy your customers. You must delight them. — Philip Kotler Copy Share Image
Follow through with basic values, and remember to provide good customer service. — Craig Newmark Copy Share Image