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Average Quote by L. Neil Smith

“The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent.” quote by L. Neil Smith
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“The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent.”

L. Neil Smith

About This Quote

Source Essay: Magazine article, 1975

Notes discrepancy between low employee confidence and high TV profit margins.

In simple terms: Employees doubt performance despite high profits.

Key Takeaway

Recognize perception gaps.

Themes

business confidence profitability

Mood

analytical critical

Type

business economic

When to use this quote

  • corporate meetings
  • performance reviews
  • industry analysis

Key Concepts

economics organizational behavior media industry

Questions to Reflect On

  • Why do employees doubt their effectiveness?
  • How can companies improve confidence?
A Different Perspective

May lack context of profit sources.

4.8 out of 5 (7 ratings)

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