Average Quote by L. Neil Smith
“The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent.”
About This Quote
Source Essay: Magazine article, 1975
Notes discrepancy between low employee confidence and high TV profit margins.
In simple terms: Employees doubt performance despite high profits.
Recognize perception gaps.
Themes
Mood
Type
When to use this quote
- corporate meetings
- performance reviews
- industry analysis
Key Concepts
Questions to Reflect On
- Why do employees doubt their effectiveness?
- How can companies improve confidence?
May lack context of profit sources.