Business Quote by Marilyn Suttle Download Open image ““How you think about your customers influences how you respond to them.”” — Marilyn Suttle ★ ★ ★ ★ ★ 2.2 out of 5 (9 ratings) Copy quoteShare Business Customer service
“Your ideal customers will be attracted to your business because it speaks to them.” — Mike Michalowicz Copy Share Image
“Customers don't distinguish between you and the company you work for. To the customer's way of thinking, you are the company.” — Ron Zemke Copy Share Image
“Understanding who isn’t your ideal customer sometimes helps you better clarify who is.” — Amber Hurdle Copy Share Image
“No matter what your job is, the key is your context, your beliefs about your responsibility to customers and the relationships you intend to… — Susan Scott Copy Share Image
“Until you understand your customers - deeply and genuinely - you cannot hope to serve them” — Rasheed Ogunlaru Copy Share Image
“I am a great customer. I’m not a loyal customer, but that’s what makes me great—my willingness to shop other brands for better buys.” — Jarod Kintz Copy Share Image
“I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when… — Anonymous Copy Share Image
“Sometimes my mind works a bit too fast, and I come to the conclusion of a relationship with customers faster than they get there.… — Kenny Shopsin Copy Share Image
“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.” — Mokokoma Mokhonoana Copy Share Image
“Some people say, “Give the customers what they want.” But that’s not my approach. Our job is to figure out what they’re going to… — Walter Isaacson Copy Share Image
“Customers are human and humans can view situations in unexpected ways.” — Marilyn Suttle Copy Share Image
“Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.” — Marilyn Suttle Copy Share Image
“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.” — Marilyn Suttle Copy Share Image
“If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.” — Marilyn Suttle Copy Share Image
“Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.” — Marilyn Suttle Copy Share Image
“Even your most loyal customers always have a choice about where to take their business.” — Marilyn Suttle Copy Share Image
“Notice the difference between being in control and needing control.” — Marilyn Suttle Copy Share Image
“Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.” — Marilyn Suttle Copy Share Image
“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.” — Marilyn Suttle Copy Share Image
“Your customers are responsible for your company’s reason for existing.” — Marilyn Suttle Copy Share Image
“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.” — Marilyn Suttle Copy Share Image
“When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.” — Marilyn Suttle Copy Share Image
Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't… — Doug McMillon Copy Share Image
“Take some books and read; that’s an immense help; and books are always good company if you have the right sort.” — Louisa May Alcott Copy Share Image
I'm a business first and foremost so whatever my business is, it's separate from my personal. It's like whatever I do business wise, it's… — Snoop Dogg Copy Share Image
Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words. — Sunil Nagaraj Copy Share Image
Nobody has a crystal ball, and part of evolving a business plan is to say, 'I might have said we're going left, but I… — Ryan Kavanaugh Copy Share Image
I think a business guy is different from an artist. They walk different paths. Artists create the best outputs when they're having fun. And… — G-Dragon Copy Share Image
“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of tossing capers into just… — Nora Ephron Copy Share
If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then… — Jack Ma Copy Share Image
“Some say the Earth is angry Because he wants no company; I say the Earth is angry Because he lives alone.” — N.K. Jemisin Copy Share Image
If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State. — Bertrand Russell Copy Share Image