Customer Quote by Mitch Hedberg
“The customer’s always right.”
About This Quote
The saying suggests that businesses should prioritize customer satisfaction, assuming customers know what they want.
In simple terms: Prioritize customer satisfaction.
Treat customers as experts.
Themes
Mood
Type
When to use this quote
- retail
- hospitality
- online support
Key Concepts
Questions to Reflect On
- How can you balance customer wishes with business limits?
- When should you challenge a customer's request?
Customers may be uninformed or unreasonable.