Always Quote by Rev. Run
“The customer is always the person that has to be happy.”
About This Quote
Customer satisfaction is the ultimate goal for any business.
In simple terms: Customers must be happy.
Key Takeaway
Prioritize customer happiness.
Themes
customer service
business strategy
quality
Mood
practical
business
Type
advice
philosophical
When to use this quote
- retail
- hospitality
- online services
- product development
Key Concepts
marketing
experience design
Questions to Reflect On
- How do you measure true customer happiness?
- What trade‑offs are acceptable?
A Different Perspective
Happiness is subjective and costly to guarantee.
