Customers Quote by John J. Legere

Listen to the customer's complaint and act fast.

— Richard Branson

I was literally calling my customers who were complaining on social media and having a dialog with them, and sending them money.

— Russell Simmons

“First, know your customer. There’s no substitute for engaging with customers and users directly. All the numbers in the world can’t explain why something…

— Alistair Croll

As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.

— Jon Jones

T-Mobile is a young, consumer-driven business, and the average age of my customer outside of Bellevue is 27 or 28. They like outspoken, frank…

— John J. Legere

“Do you have the email addresses of the 20 percent of your customer base that loves what you do? If not, start getting them.…

— Seth Godin

The big problem retailers are facing is the world is moving to mobile.

— Dan Schulman

Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and…

— Susan Ward

Customers or employees are free to shoot me email. I may not respond to every single one because sometimes the numbers are voluminous, but…

— Andy Jassy

They said I was a valued customer, now they send me hate mail.

— Sophie Kinsella

To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually,…

— Matt Mickiewicz

I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a 'do-not-reply' address. It's ridiculous! Don't…

— Brendon Burchard