Calling Quote by Russell Simmons

The complaining customer represents a huge opportunity for more business.

— Zig Ziglar

Where do most go to complain about a company/brand? TWITTER. Conversations are happening whether you are there or not.

— Kim Garst

“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.”

— Marilyn Suttle

A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.

— Richard Branson

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for…

— Zig Ziglar

. Customers love to talk about themselves. We all do. Allow them this and watch your business grow.

— Scott Lesnick

Make it easy for your customers to talk to you.

— Kevin Stirtz

Listen to the customer's complaint and act fast.

— Richard Branson

Although social media is a relatively new form of communication, it has become the primary way retailers and customers are interfacing.

— Ryan Holmes

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

— Ross Perot

If you can't turn yourself into your customer, you probably shouldn't be in the ad writing bsuiness at all.

— Leo Burnett

Customers will want to talk to you if they believe you can solve their problems.

— Jeffrey Gitomer