America Online customers are upset because the company has decided to allow advertising in its chat rooms. I can see why: you… — Jay Leno Copy Share Image
How many chefs do we know that prefer cooking for chefs than they do customers, yet customers are returning repeatedly and it's… — Gordon Ramsay Copy Share Image
The #1 guideline to success is you must be in business for yourself. When you work for someone else, you sell your… — J. Paul Getty Copy Share Image
If we can help an advertiser refine a message so it works for our consumers, we should be doing that, but at… — Norman Pearlstine Copy Share Image
Charging everyone the same thing and treating everyone the same way, as retailers do today, is 'Six Sigma' thinking which is great… — Peter Fader Copy Share Image
A German firm called Friendsurance relies on people forming their own groups, which apply peer pressure to keep claims and costs lower.… — John Gerzema Copy Share Image
Leaders should interact with everyone in their organization as if the interaction is being recorded and will be used as a training… — Bill Crawford Copy Share Image
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day.… — Howard Schultz Copy Share Image
One of the Internet's highest-profile companies, Priceline once dreamed of transforming the way consumer goods are bought and sold by offering customers… — Alex Berenson Copy Share Image
“Only after knowing what jobs customers are trying to get done and what outcomes they are trying to achieve are companies able… — Anthony Ulwick Copy Share Image
While profit remains the final goal, entrepreneurs spend the better part of each day figuring out how better to serve the needs… — Dinesh D'Souza Copy Share Image
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too… — Paul Walker Copy Share Image
First, you must have entrepreneurs who fully grasp their customers. They understand their product so well because they themselves are customers. The… — Craig Sherman Copy Share Image
“Don’t reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere. Do what’s right. There’s nothing magical… — Robert Spector Copy Share Image
I hope people understand that when you tax corporations that the concrete and the steel and the plastic don't pay. People pay.… — Mitt Romney Copy Share Image
The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100.… — Simon Mainwaring Copy Share Image
Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye… — Brian Chesky Copy Share Image
Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able… — Marc Benioff Copy Share Image
No matter how senior you get in an organization, no matter how well you're perceived to be doing, your job is never… — Abigail Johnson Copy Share Image
To the optimist, the glass is half full. To the pessimist, the glass is half empty. To the engineer, the glass is… — Yves Behar Copy Share Image
Core competence, as it is used by many managers, is a dangerously inward-looking notion. Competitiveness is far more about doing what customers… — Clayton Christensen Copy Share Image
Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to… — Jeffrey Gitomer Copy Share Image
To found a great empire for the sole purpose of raising up a people of customers, may at first sight appear a… — Adam Smith Copy Share Image
It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if… — James Sinegal Copy Share Image
At the expansion stage, it's really easy to lose focus and chase the shiny object, instead of staying focused on what you're… — Jim McDonough Copy Share Image
The opportunity ahead for Microsoft is vast, but to seize it, we must focus clearly, move faster and continue to transform. A… — Satya Nadella Copy Share Image
We [Virgin Group] have been successful not by wasting time scrutinising our competitors but by looking at ourselves from the point of… — Richard Branson Copy Share Image
There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the… — Jack Welch Copy Share Image
Favored Nations is a long-term commitment. Our hope is that those who are passionate about real musicianship will want to hear and… — Steve Vai Copy Share Image
... Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the… — Richard Branson Copy Share Image
In marketing I've seen only one strategy that can't miss - and that is to market to your best customers first, your… — John Romero Copy Share Image
Gaming has kind of evolved a bit. More people play on portable devices. Where we might go in the future, we'll see.… — Tim Cook Copy Share Image
The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America's commitment to… — William J. Clinton Copy Share Image
Compared to Uber, we have a much local business model. We allow the customers to pay in cash as well as use… — Bhavish Aggarwal Copy Share Image
No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than… — Jack Welch Copy Share Image
It may be a lot more personally rewarding to focus on the marvelous new equipment, but the focus should be on customers… — John Romero Copy Share Image
When product performance outstrips the ability of customers to use that performance in an industry, the competitive game changes. Under those circumstances… — Clayton Christensen Copy Share Image
I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a 'do-not-reply' address. It's… — Brendon Burchard Copy Share Image
Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are… — Carly Fiorina Copy Share Image
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something… — Fred Wilson Copy Share Image
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