“If customers don't find enjoyment and satisfaction by coming into your store, it won't matter if you have the greatest, fanciest, most… — David Green Copy Share Image
If you deal with every customer in the same way, you will only close 25 to 30 percent of your contacts, because… — Rod Nichols Copy Share Image
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive,… — Anne M. Mulcahy Copy Share Image
What I think about derivatives is if every institution that owns or trades them is properly margined and marked to market, including… — Paul Singer Copy Share Image
In the theater, I've found that, in general, reaction and laughter come easier at an evening performance, when the audience is more… — Beatrice Lillie Copy Share Image
Unions inherently create an 'us versus them' dynamic that makes winning against a company's management the top goal, not serving customers, innovating,… — Sarah Lacy Copy Share Image
We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per… — Herb Kelleher Copy Share Image
That's a very critical phase in customer service because you can start to really understand what part of customer service has value… — Sanjay Kumar Copy Share Image
You're headed in the right direction when you realize the customer viewpoint is more important than the company viewpoint. It's more productive… — John Romero Copy Share Image
“Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price,… — Chris Murray Copy Share Image
Has anyone actually asked the customer if they want to have something available directly after the show? You hear that three bags… — Marco Bizzarri Copy Share Image
Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as… — Scott D. Anthony Copy Share Image
... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're… — Jeff Bezos Copy Share Image
The company has been clear from the start that we try to serve customers long-term, and long-term investors are going to be… — Andy Jassy Copy Share Image
If some among you fear taking a stand because you are afraid of reprisals from customers, clients, or even government, recognize that… — Ronald Reagan Copy Share Image
Because software is all about scale. The larger you are, the more profitable you are. If we sell twice as much as… — Larry Ellison Copy Share Image
An Irish man fights before he reasons, a Scotchman reasons before he fights, an Englishman is not particular as to the order… — Charles Caleb Colton Copy Share Image
In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their… — Simon Mainwaring Copy Share Image
Markets work when people can evaluate the prices and risks of different products, then pick the ones that work best for them.… — Elizabeth Warren Copy Share Image
If there’s one reason we have done better than of our peers in the Internet space over the last six years, it… — Jeff Bezos Copy Share Image
I don't think it's a lack of will. I think it's an issue of what people view as constitutional rights under the… — Rod Beckstrom Copy Share Image
At the end of the day, customer choice is essential. And we don't make products that compete with Apple, nor make products… — Tony Fadell Copy Share Image
As I spent tons of time with customers, not just in the United States, but in emerging markets, in Europe, in Latin… — Satya Nadella Copy Share Image
Barnes & Noble, along with other independent bookstores, are refusing to stock Amazon Publishing titles. They'll order books from the online retail… — Andrew Shaffer Copy Share Image
I've done a lot of odd jobs, including waitressing, which most actors have done. I was a busboy - girl - when… — Jess Weixler Copy Share Image
Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is… — Howard Schultz Copy Share Image
Being frugal, conscious of making money, is not a negative thing. That sensibility of creating value and finding value and reinvesting in… — Joe Bastianich Copy Share Image
The easiest way to figure out who the customer is in an online space is to figure out who is paying for… — Douglas Rushkoff Copy Share Image
It doesn't take much to produce a good merchant of cash-and-carry love: just courage, an infinite capacity for perpetual suspicion, stamina on… — Sally Stanford Copy Share Image
Environmental policies are not just about good publicity; they are about responding to the moral imperative to address both climate change and… — Toby Robins Copy Share Image
I'm told by our internal surveys that we take of customers - by customers themselves directly and by a very large group… — Oscar Munoz Copy Share Image
This next nugget of salesmanship cannot be perfected in a single afternoon. However, once you have it mastered, your competition will continuously… — Chris Murray Copy Share Image
Because of the nature of my background in modeling, I'm really used to using the best products around. And I just wanted… — Kam Williams Copy Share Image
Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these "loves" in… — Bill Capodagli Copy Share Image
[On entering the restaurant business:] Food has the dubious advantage of being legitimate, and one's customers somehow manage to live longer without… — Sally Stanford Copy Share Image
I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but… — Tom Ford Copy Share Image
I don't need every customer. I'm primarily in the business of selling a product for money. How much effort do I really… — Marco Arment Copy Share Image
By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how… — Amy Jo Martin Copy Share Image
Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing… — Peter Drucker Copy Share Image
Spinning out of my neuromarketing work where, based on scanning the brains of 2,000 respondents' brains using fMRI, we learned that there's… — Martin Lindstrom Copy Share Image
![“[On entering the restaurant business:] Food has the dubious advantage of being legitimate, and one's customers somehow manage to live longer without sex than food, if you call that living.” quote by Sally Stanford](https://sms4smile.com/quotes/img-quotes/c67/sally-stanford-40535_advantage_on-entering-the-restaurant-business-food_313773.jpg)
