Business Quote by Peter Drucker
“Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are 'costs'.”
About This Quote
Source Book: The Practice of Management by Peter Drucker, 1954
Businesses exist to create customers; only marketing and innovation truly add value.
In simple terms: Marketing and innovation drive growth.
Focus on value‑creating activities.
Themes
Mood
Type
When to use this quote
- product development
- customer acquisition
- strategic planning
Key Concepts
Questions to Reflect On
- How can you measure innovation impact?
- What role do support functions play?
Other functions also matter.