The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total… — Bill Capodagli Career Copy Share Image
This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The… — Bill Capodagli Failing Copy Share Image
Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these "loves" in… — Bill Capodagli Achieve Copy Share Image
My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend… — Bill Capodagli Attitude Copy Share Image
For almost 100 years, The Walt Disney Company has had a variety of leaders. Even though it has been hard for some… — Bill Capodagli Company Copy Share Image
Social media can work to a CEO's advantage. Someone with a great product in a small town in the middle of nowhere… — Bill Capodagli Advantage Copy Share Image
Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical… — Bill Capodagli Attitude Copy Share Image
In the long run, it costs more to provide poor rather than good service. — Bill Capodagli Cost Copy Share Image
When values are deeply embedded within an organization, they seldom change. — Bill Capodagli Embedded Copy Share Image
Organizational culture begins in HR. This means to hire for attitude and train for skill. — Bill Capodagli Attitude Copy Share Image
Productivity starts with doing the right things. — Bill Capodagli Doing the right thing Copy Share Image
Often we will learn more from our failures than we do from our successes. — Bill Capodagli Education Copy Share Image
“A leader’s job is to create an environment of mutual respect and trust.” — Bill Capodagli Leadership Copy Share Image
People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches… — Bill Capodagli Facts Copy Share Image
When you are young, if you can define your long-term dream, - something that you can get passionate about - solidify your… — Bill Capodagli Accomplish Copy Share Image
“I dream, I test my dreams against my beliefs, I dare to take risks, and I execute my vision to make those… — Bill Capodagli Dream Copy Share Image
Habits grow from obtaining knowledge, attitude and skills. — Bill Capodagli Attitude Copy Share Image
The key is to make sure you are doing the "right things" before you worry about doing things "right". — Bill Capodagli Doing the right thing Copy Share Image
Recognize that millennials' personal long-term goals may have nothing to do with their organizations' long-term goals. Discover and facilitate their long-term goals,… — Bill Capodagli Achieve Copy Share Image
If your values are not used as the constitution of your organization, or if they are compromised, they become just words on… — Bill Capodagli Constitution Copy Share Image
I would advise any startup to take the time to define their unique culture and work at making it a reality. — Bill Capodagli Advise Copy Share Image
The results of "engaged" companies vs "disengaged" companies are staggering. Getting workers to be more engaging with their coworkers and customers can… — Bill Capodagli Business Copy Share Image
One of the reasons for The Walt Disney Company's long- term success is really the first of Dr. Deming's famous points, "create… — Bill Capodagli Careers Copy Share Image
