During the last five years, those four advantages-costs, products, people, goodwill-have been the salvation of Interface during a recession that saw our… — Ray Anderson Copy Share Image
At a time when all the other builders were selling homes with basements but without carports, we would sell homes without basements… — Eli Broad Copy Share Image
The results of "engaged" companies vs "disengaged" companies are staggering. Getting workers to be more engaging with their coworkers and customers can… — Bill Capodagli Copy Share Image
If we can help an advertiser refine a message so it works for our consumers, we should be doing that, but at… — Norman Pearlstine Copy Share Image
The Virgin brand is not a product like Coca-Cola or Famous Grouse whisky; it's an attitude and a way of life to… — Richard Branson Copy Share Image
If you're not trying to do something better, then you're not focused on the customer and you'll miss the possibility of making… — Jonathan Ive Copy Share Image
Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those. — John Mackey Copy Share Image
One to a customer was the rule: one body; one mind; one swing through life. - Tempus — Janet Morris Copy Share Image
The costs of poor quality are tangible; they will cost you customers and money, and ultimately affect the success of your business. — Subir Chowdhury Copy Share Image
Higher education is the only business that has a ceremony for firing its customers. — Elliott Masie Copy Share Image
I really think if you have a tattoo you have to wonder about what kind of future you have ahead of you.… — Katie Hopkins Copy Share Image
People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to… — Michael O'Leary Copy Share Image
Quality is not an absolute measure. It doesn't mean 'deluxeness' or 'perfection'. It means keeping the promise the customer wants you to… — Seth Godin Copy Share Image
The majority of women commit the strategic error of attempting to excel in a maximum of fields in order to satisfy all… — Christiane Collange Copy Share Image
It is no longer enough to satisfy your customers. You must delight them. — Philip Kotler Copy Share Image
“Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price,… — Chris Murray Copy Share Image
Once you have sold a customer, make sure he is satisfied with your goods. Stay with him until the goods are used… — William Feather Copy Share Image
Because software is all about scale. The larger you are, the more profitable you are. If we sell twice as much as… — Larry Ellison Copy Share Image
Yesterday, I tried to call Northwest Airlines' customer-service line over a couple of hours. I couldn't get through. The recording said, "Due… — Jay Nordlinger Copy Share Image
In addition to building better products, a more open world will also encourage businesses to engage with their customers directly and authentically.… — Mark Zuckerberg Copy Share Image
Businesses are interacting with consumers to socialize rather than learn about customer expectations to in turn, deliver tangible value, improve product experiences,… — Brian Solis Copy Share Image
No one can measure the loss of business that may arise from a defective item that goes out to a customer. — W. Edwards Deming Copy Share Image
