Cheat Quote by James Sinegal
“If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.”
About This Quote
Source Speech: Internal Company Meeting, 2010
Leaders must model honesty; demanding integrity while breaking it is hypocritical.
In simple terms: Lead by example in honesty.
Practice what you preach.
Themes
Mood
Type
When to use this quote
- team meetings
- customer service training
- policy enforcement
Key Concepts
Questions to Reflect On
- How can leaders ensure they follow the same standards they set?
- What systems can detect hypocrisy?
Employees may resist if leadership fails to follow rules.