Customers Quote by Steve Blank
“We now know that something between 85 and 90 percent of most software product features are unwanted and unneeded by customers. That is an enourmous ammount of waste of time and money that ends up on the floor.”
About This Quote
Most software features are unnecessary, causing waste of resources and effort.
In simple terms: Many features are unwanted, wasting time and money.
Key Takeaway
Focus on building only truly needed features.
Themes
product development
efficiency
customer focus
Mood
critical
analytical
Type
advisory
strategic
When to use this quote
- startup planning
- product roadmapping
- budget allocation
- team meetings
Key Concepts
lean methodology
feature prioritization
Questions to Reflect On
- How can you validate feature necessity early?
- What metrics reveal true customer value?
A Different Perspective
Even essential features can be mis‑prioritized without proper validation.
