Communication Quote by Nir Eyal
““Owned triggers are only set after users sign up for an account, submit their email address, install an app, opt into newsletters, or otherwise indicate they want to continue receiving communications. While paid, earned, and relationship triggers drive new user acquisition, owned triggers prompt repeat engagement until a habit is formed.””
About This Quote
Source Book: Hooked, 2014
Owned triggers reinforce habits by prompting repeat engagement after user consent.
In simple terms: Owned triggers build habits through consent.
Design triggers that respect user choice.
Themes
Mood
Type
When to use this quote
- app onboarding
- email newsletters
- loyalty programs
Key Concepts
Questions to Reflect On
- How to balance triggers and autonomy?
- What ethical limits exist for habit loops?
Over-reliance on triggers can feel manipulative.