You cannot improve one thing by 1000% but you can improve 1000 little things by 1%. — Jan Carlzon Copy Share Image
When you create a business, you create something that improves the life of your customer, of another person, maybe of ten people,… — Paul Zane Pilzer Copy Share Image
From now on, the technology companies that succeed will be those that have developed skills at listening and a sophisticated understanding of… — Samuel J. Palmisano Copy Share Image
When the customer makes contact, he does not want a quote. He wants a commitment. — Ron Kaufman Copy Share Image
Grown-up clothes are more appealing because customers need to be able to project themselves into them. — Natalie Massenet Copy Share Image
Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a… — Tony Hsieh Copy Share Image
I wanted customers to engage with the product and have fun, to touch and feel the pieces and try them on, like… — Kendra Scott Copy Share Image
The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100.… — Simon Mainwaring Copy Share Image
To prosper soundly in business, you must satisfy not only your customers, but you must lay yourself out to satisfy also the… — Harry Bassett Copy Share Image
If you invest the time to understand the customer better than they know themselves, if you know the things they want or… — Scott D. Anthony Copy Share Image
Most of our customers want something glamorous. They want to be looked at, but not for the wrong reasons. — Jenny Packham Copy Share Image
Understanding the mythology of your partner, your customer and your audience is far more important than watching the instant replay of what… — Seth Godin Copy Share Image
Choose your customers. Fire the ones that hurt your ability to deliver the right story to the others. — Seth Copy Share Image
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing? — Brian Tracy Copy Share Image
digital hub (center of our universe) is moving from PC to cloud - PC now just another client alongside iPhone, iPad, iPod… — Steve Jobs Copy Share Image
It's always great when you get a lot of people pushing themselves to do better, be better, invent better, better serve, better… — Steve Ballmer Copy Share Image
The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign. — Iimani David Copy Share Image
When we start a new venture, we base it on hard research and analysis. Typically, we review the industry and put ourselves… — Richard Branson Copy Share Image
You want to find the really crazy but still somewhat reasonable outliers within the customer ecosystem. — Aaron Levie Copy Share Image
Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able… — Marc Benioff Copy Share Image
I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a 'do-not-reply' address. It's… — Brendon Burchard Copy Share Image
