Business Quote by Roger Hamilton

“What clients want more than anything is to know that we’re more interested in helping them than we are in maintaining our revenue source.…

— Patrick Lencioni

“But products don’t create value. Customers do.” For”

— Adam M. Grant

“Our goal now is to figure out what the rest of the industry is doing that our client isn’t to grow sales.”

— Victor Cheng

“These loyal customers cost us less to maintain. They produce high margins and we make more money from them.”

— James Dion

“What you want doesn’t matter. Great businesses are built on what the customer wants and needs.”

— Joseph C. Kunz Jr

“Do you work hard to attract new customers but do little to keep them?”

— Frank Sonnenberg

“The more customers you keep, the fewer customers you have to find.”

— Amit Kalantri

“To get more clients, measure what you manage.”

— Lisa Mininni

“The more users invest time and effort into a product or service, the more they value it.”

— Nir Eyal

“Executives need to spend at least 25% of their time with customers, so they stay connected with “what it’s really like out there.”

— Aaron Ross

“None of that data, however, actually tells you why customers make the choices that they do.”

— Clayton M. Christensen

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas