Customer experience Quote by David J. Greer

“How you think about your customers influences how you respond to them.”

— Marilyn Suttle

“You can best write about your own experiences.”

— Lailah Gifty Akita

“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.”

— Marilyn Suttle

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”

— Mokokoma Mokhonoana

“I am a great customer. I’m not a loyal customer, but that’s what makes me great—my willingness to shop other brands for better buys.”

— Jarod Kintz

“One may learn a great deal about a people by the stories they tell of others.”

— Timothy Zahn

“I always write from my own experiences, whether I've had them or not.”

— Ron Carlson

“Write something about yourself. No need to be fancy, just an overview.”

— Angelica Kauffman

“It's amazing how many people think a conversation is little more than reading their resume aloud.”

— Marshall Thornton

“Sometimes I do talk to myself, I consider the company and figure I need an intelligient conversation.”

— Samantha Lang

“One may learn a great deal of a people by the stories they tell of others.”

— Timothy Zahn

Sometimes you're wrong, but if I'm a repeat customer, it means I must have valued the past experiences.

— Willem Dafoe