Quote by Clayton M. Christensen Download Open image ““None of that data, however, actually tells you why customers make the choices that they do.”” — Clayton M. Christensen ★ ★ ★ ★ ★ 4.6 out of 5 (9 ratings) Copy quoteShare
“Fundamentally, customers do not want choice; they just want exactly what they want.” — B. Joseph Pine II Copy Share Image
“If the data reveals that your customers are unhappy with your product, then not making a decision to improve your product is a waste… — Pooja Agnihotri Copy Share Image
“If you don’t know why you’d buy from you, neither will your customers.” — Frank Sonnenberg Copy Share Image
“Lots of data gets collected through the latest technology today, and not all of it is about people's consumer preferences.” — Lisa Randall Copy Share Image
“How you think about your customers influences how you respond to them.” — Marilyn Suttle Copy Share Image
“If you’re good at data analytics but you don’t have this feel for the business, you’ll make naïve decisions.” — McKinsey Chief Marketing & Sales Officer Forum Copy Share Image
“What you want doesn’t matter. Great businesses are built on what the customer wants and needs.” — Joseph C. Kunz Jr Copy Share Image
“Since the retailers have the data, and since both benefit from its analysis, but only the manufacturer has the specialisation to make it worthwhile,… — Greg Thain Copy Share Image
“Every time your customers purchase from you, they’re deciding that they value what you have to offer more than they value anything else their… — Josh Kaufman Copy Share Image
“Identifying disruptive footholds means connecting with specific jobs that people—your future customers—are trying to get done in their lives.” — Clayton M. Christensen Copy Share Image
“In the words of Andy Grove: “To understand a company’s strategy, look at what they actually do rather than what they say they will… — Clayton M. Christensen Copy Share Image
The concept of disruption is about competitive response; it is not a theory of growth. It's adjacent to growth. But it's not about growth. — Clayton M. Christensen Copy Share Image
“disruptive technology should be framed as a marketing challenge, not a technological one.” — Clayton M. Christensen Copy Share Image
The only way all people can have the opportunity to choose or reject the gospel of Jesus Christ is for us, without judgment, to… — Clayton M. Christensen Copy Share Image
The dumb-manager theory of business problems just didn't hold water for me. There had to be a deeper reason why smart people would make… — Clayton M. Christensen Copy Share Image
By doing what they must do to keep their margins strong and their stock price healthy, every company paves the way for its own… — Clayton M. Christensen Copy Share Image
Every city and town in America would be bankrupt if they kept their books the way private-sector companies keep their books - because of… — Clayton M. Christensen Copy Share Image
“the breakthrough researcher first discovers the fundamental causal mechanism behind the phenomena of success. This allows those who are looking for “an answer” to… — Clayton M. Christensen Copy Share Image
“In contrast, investing time and energy in your relationship with your spouse and children typically doesn’t offer that same immediate sense of achievement. Kids… — Clayton M. Christensen Copy Share Image
In our personal lives, we have a lot of businesses going on. I have a profession, I'm a father, a spouse, a good member… — Clayton M. Christensen Copy Share Image
For 300 years, higher education was not disruptable because there was no technological core. — Clayton M. Christensen Copy Share Image