“There was little science to Amazon’s earliest distribution methods. The company held no inventory itself at first. When a customer bought a… — Brad Stone Business Copy Share Image
“They agreed on five core values and wrote them down on a whiteboard in a conference room: customer obsession, frugality, bias for… — Brad Stone Core values Copy Share Image
“In a world where consumers had limited choice, you needed to compete for locations,” says Ross, who went on to cofound eCommera,… — Brad Stone Business Copy Share Image
“The first week after the official launch, they took $12,000 in orders and shipped $846 worth of books, according to Eric Dillon,… — Brad Stone Books Copy Share Image
“Look, you should wake up worried, terrified every morning,” he told his employees. “But don’t be worried about our competitors because they… — Brad Stone Every morning Copy Share Image
“Amazon may be the most beguiling company that ever existed, and it is just getting started. It is both missionary and mercenary,… — Brad Stone Business Copy Share Image
We see Google experimenting in so many places outside of its core search and advertising business, whether that's bringing broadband Internet to… — Brad Stone Big Copy Share Image
“The production philosophy pioneered by Toyota calls for a focus on those activities that create value for the customer and the systematic… — Brad Stone Philosophy Copy Share Image
“Apple’s founder reportedly fired employees in the elevator and screamed at underperforming executives. Perhaps there is something endemic in the fast-paced technology… — Brad Stone Performance review Copy Share Image
“Just as Clayton Christensen had predicted in The Innovator’s Dilemma, technological innovation caused wrenching pain to the company and the broader industry” — Brad Stone Business Copy Share Image
“Eric Benson took about two weeks to construct a preliminary version that grouped together customers who had similar purchasing histories and then… — Brad Stone Book Copy Share Image
There's a new set of transformative technologies such as machine learning, AI, and virtual reality that will spawn another set of big… — Brad Stone AI Copy Share Image
“the people closest to problems were usually in the best position to solve them.” — Brad Stone Problem solving Copy Share Image
“Bezos is a fan of e-mail newsletters such as VSL.com, a daily assortment of cultural tidbits from the Web, and Cool Tools,… — Brad Stone Technology Copy Share Image
“Bezos wanted to personally approve each equation and track the results over time. It would be his way of guiding a team’s… — Brad Stone Time Copy Share Image
“Bezos insisted the company needed to master anything that touched the hallowed customer experience, and he resisted any efforts to project profitability.” — Brad Stone Business Copy Share Image
On Sept. 12, 2016, there was a momentary realignment in the constellation of global business. For the first time, the five largest… — Brad Stone Apple Copy Share Image
“By that time, Bezos and his executives had devoured and raptly discussed another book that would significantly affect the company’s strategy: The… — Brad Stone Books Copy Share Image
“It was the combination of EC2 and S3 - storage and compute, two primitives linked together - that transformed both AWS and… — Brad Stone Business Copy Share Image
“Chesky was moving slowly, but at the same time, he was frustrated that his imagined success wasn’t arriving quickly enough. “Every day… — Brad Stone Every day Copy Share Image
“One early challenge was that the book distributors required retailers to order ten books at a time. Amazon didn’t yet have that… — Brad Stone Book Copy Share Image
“Bezos didn’t believe anyone could make a good decision about a feature or a product without knowing precisely how it would be… — Brad Stone Copy Share Image
“When I read that letter, I thought, we don’t make money when we sell things. We make money when we help customers… — Brad Stone Money Copy Share Image
“Perhaps the most avid user of Amazon’s auction site was Bezos himself, who began to collect various scientific and historical curiosities. Most… — Brad Stone Ice age Copy Share Image
