I spend a little bit of time exploring why the companies that were doing smartphone ride-hailing before Uber, why they failed. — Brad Stone Doing Copy Share Image
“Just like Creation author Steve Grand had predicted, the creatures were evolving in ways that Bezos could not have imagined. It was… — Brad Stone Copy Share Image
“Sinegal explained the Costco model to Bezos: it was all about customer loyalty.” — Brad Stone Customer loyalty Copy Share Image
“There are two kinds of retailers: there are those folks who work to figure how to charge more, and there are companies… — Brad Stone Copy Share Image
“Each group was required to propose its own “fitness function”—a linear equation that it could use to measure its own impact without… — Brad Stone Fitness Copy Share Image
“While he was charming and capable of great humor in public, in private, Bezos could bite an employee’s head right off.” — Brad Stone Humor Copy Share Image
“Eric and Susan Benson didn't come to Amazon alone every day - they brought their dog Rufus, a Welsh corgi.” — Brad Stone Amazon Copy Share Image
“Developers are alchemists and our job is to do everything we can to get them to do their alchemy.” — Brad Stone Programming Copy Share Image
“At least one anointed bar raiser would participate in every interview process and would have the power to veto a candidate who… — Brad Stone Business Copy Share Image
“Bezos took a series of odd jobs throughout high school. One summer he famously worked as a fryer at a local McDonald’s,… — Brad Stone High school Copy Share Image
“companies to acquire other firms only when they had fully mastered their virtuous circles, and then “as an accelerator of flywheel momentum,… — Brad Stone Business Copy Share Image
“If you want to get to the truth about what makes us different, it’s this,” Bezos says, veering into a familiar Jeffism:… — Brad Stone Business Copy Share Image
“In the short term, the stock market is a voting machine. In the long run, it’s a weighing machine” that measures a… — Brad Stone Business Copy Share Image
“The membership fee is a onetime pain, but it’s reinforced every time customers walk in and see forty-seven-inch televisions that are two… — Brad Stone Time Copy Share Image
“Engadget, the technology blog, had the first details about Amazon’s new e-reading device,” — Brad Stone Technology Copy Share Image
“Any process can be improved. Defects that are invisible to the knowledgeable may be obvious to newcomers. The simplest solutions are the… — Brad Stone Problem solving Copy Share Image
“Bezos even wondered aloud whether Amazon could hire college students on every block in Manhattan and get them to store popular products… — Brad Stone College student Copy Share Image
“He turned them into real-life versions of an M. C. Escher drawing, automating them to the rafters, with blinking lights on aisles… — Brad Stone Computers Copy Share Image
“He had the marketing department organize tests, running commercials in only the Minneapolis and Portland media markets and measuring whether they generated… — Brad Stone Investing Copy Share Image
“When New York passed its Internet sales-tax law, Amazon’s sales in New York State dropped 10 percent over the next quarter, according… — Brad Stone Internet Copy Share Image
“At the same time, Bezos became enamored with a book called Creation, by Steve Grand, the developer of a 1990s video game… — Brad Stone Biology Copy Share Image
“You have to start somewhere,' he said. 'You climb the top of the first tiny hill and from there you see the… — Brad Stone Copy Share Image
“We don't make money when we sell things. We make money when we help customers make purchase decisions.” — Brad Stone Money Copy Share Image