“Whenever Jeff Bezos roamed a fulfillment center or his own Seattle headquarters, he looked for defects—flaws in the company’s systems or even… — Brad Stone Copy Share Image
“Amazon isn’t happening to the book business,” he likes to say to authors and journalists. “The future is happening to the book… — Brad Stone Copy Share Image
“great companies fail not because they want to avoid disruptive change but because they are reluctant to embrace promising new markets that… — Brad Stone Copy Share Image
“he liked to say he didn’t have an exit strategy—he was building a company for the long term.” — Brad Stone Copy Share Image
Amazon may be the most beguiling company that ever existed, and it is just getting started. It is both missionary and mercenary...… — Brad Stone Copy Share Image
“Bezos insisted the company needed to master anything that touched the hallowed customer experience, and he resisted any efforts to project profitability.” — Brad Stone Copy Share Image
“Just as Clayton Christensen had predicted in The Innovator’s Dilemma, technological innovation caused wrenching pain to the company and the broader industry” — Brad Stone Copy Share Image
“Do I need to go down and get the certificate that says I’m CEO of the company to get you to stop… — Brad Stone Copy Share Image
“In the copy he brought to Kathryn Dalzell, he had underlined one particular passage in which Walton described borrowing the best ideas… — Brad Stone Copy Share Image
“The Kindle wasn’t an overnight success, of course, but an avalanche of publicity and its prominent placement at the top of the… — Brad Stone Copy Share Image
We see Google experimenting in so many places outside of its core search and advertising business, whether that's bringing broadband Internet to… — Brad Stone Copy Share Image
“In a world where consumers had limited choice, you needed to compete for locations,” says Ross, who went on to cofound eCommera,… — Brad Stone Copy Share Image
On Sept. 12, 2016, there was a momentary realignment in the constellation of global business. For the first time, the five largest… — Brad Stone Copy Share Image
“Amazon may be the most beguiling company that ever existed, and it is just getting started. It is both missionary and mercenary,… — Brad Stone Copy Share Image
“At least one anointed bar raiser would participate in every interview process and would have the power to veto a candidate who… — Brad Stone Copy Share Image
“from his company. After the stock market crash in 2000, Amazon went through two rounds of layoffs. But Bezos didn’t want to… — Brad Stone Copy Share Image
“If you want to get to the truth about what makes us different, it’s this,” Bezos says, veering into a familiar Jeffism:… — Brad Stone Copy Share Image
“There was little science to Amazon’s earliest distribution methods. The company held no inventory itself at first. When a customer bought a… — Brad Stone Copy Share Image
“All new hires had to directly improve the outcome of the company. He wanted doers—engineers, developers, perhaps merchandise buyers, but not managers.… — Brad Stone Copy Share Image
“It was the combination of EC2 and S3 - storage and compute, two primitives linked together - that transformed both AWS and… — Brad Stone Copy Share Image
“In early 2002, as part of a new personal ritual, he took time after the holidays to think and read. (In this… — Brad Stone Copy Share Image
“By that time, Bezos and his executives had devoured and raptly discussed another book that would significantly affect the company’s strategy: The… — Brad Stone Copy Share Image
“Book publishers needed only to listen to Jeff Bezos himself to have their fears stoked. Amazon’s founder repeatedly suggested he had little… — Brad Stone Copy Share Image
“Usenet bulletin-board posting, August 21, 1994: Well-capitalized start-up seeks extremely talented C/C++/Unix developers to help pioneer commerce on the Internet. You must… — Brad Stone Copy Share Image
“The electronics effort faced even greater challenges. To launch that category, David Risher tapped a Dartmouth alum named Chris Payne who had… — Brad Stone Copy Share Image
“In the short term, the stock market is a voting machine. In the long run, it’s a weighing machine” that measures a… — Brad Stone Copy Share Image
“companies to acquire other firms only when they had fully mastered their virtuous circles, and then “as an accelerator of flywheel momentum,… — Brad Stone Copy Share Image
Uber's issue, I think the biggest one is driverless cars. That could be a complete reset to the business. — Brad Stone Copy Share Image
“The companies that solved the innovator’s dilemma, Christensen wrote, succeeded when they “set up autonomous organizations charged with building new and independent… — Brad Stone Copy Share Image
“All new hires had to directly improve the outcome of the company. He wanted doers—engineers, developers, perhaps merchandise buyers, but not managers.… — Brad Stone Copy Share Image
“Drawing on Collins’s concept of a flywheel, or self-reinforcing loop, Bezos and his lieutenants sketched their own virtuous cycle, which they believed… — Brad Stone Copy Share Image
“There was little science to Amazon’s earliest distribution methods. The company held no inventory itself at first. When a customer bought a book, Amazon… — Brad Stone Copy Share Image
“They agreed on five core values and wrote them down on a whiteboard in a conference room: customer obsession, frugality, bias for action, ownership,… — Brad Stone Copy Share Image
“In a world where consumers had limited choice, you needed to compete for locations,” says Ross, who went on to cofound eCommera, a British… — Brad Stone Copy Share Image
“The first week after the official launch, they took $12,000 in orders and shipped $846 worth of books, according to Eric Dillon, one of… — Brad Stone Copy Share Image
“Look, you should wake up worried, terrified every morning,” he told his employees. “But don’t be worried about our competitors because they ' re… — Brad Stone Copy Share Image
“Amazon may be the most beguiling company that ever existed, and it is just getting started. It is both missionary and mercenary, and throughout… — Brad Stone Copy Share Image
We see Google experimenting in so many places outside of its core search and advertising business, whether that's bringing broadband Internet to the world… — Brad Stone Copy Share Image
“The production philosophy pioneered by Toyota calls for a focus on those activities that create value for the customer and the systematic eradication of… — Brad Stone Copy Share Image
“Apple’s founder reportedly fired employees in the elevator and screamed at underperforming executives. Perhaps there is something endemic in the fast-paced technology business that… — Brad Stone Copy Share Image
“Just as Clayton Christensen had predicted in The Innovator’s Dilemma, technological innovation caused wrenching pain to the company and the broader industry” — Brad Stone Copy Share Image
“Eric Benson took about two weeks to construct a preliminary version that grouped together customers who had similar purchasing histories and then found books… — Brad Stone Copy Share Image
