Business Quote by Brad Stone

“Bezos didn’t believe anyone could make a good decision about a feature or a product without knowing precisely how it would be communicated to…

— Brad Stone

“Bezos believed that high margins justified rivals’ investments in research and development and attracted more competition, while low margins attracted customers and were more…

— Brad Stone

“from his company. After the stock market crash in 2000, Amazon went through two rounds of layoffs. But Bezos didn’t want to stop recruiting…

— Brad Stone

“He says Bezos takes a red pen to press releases, product descriptions, speeches, and shareholder letters, crossing out anything that does not speak simply…

— Brad Stone

“Whenever Jeff Bezos roamed a fulfillment center or his own Seattle headquarters, he looked for defects—flaws in the company’s systems or even its corporate…

— Brad Stone

“If we can keep our competitors focused on us while we stay focused on the customer, ultimately we’ll turn out all right.” —Jeff Bezos”

— Jean-Paul Isson

“The ideas that move industries forward are not the result of tremendous creative insight but rather of masterful stewardship.”

— Matt Perman

“Sinegal explained the Costco model to Bezos: it was all about customer loyalty.”

— Brad Stone

“When you promise but don’t deliver, you start competing against yourself, against the image that you have built of your brand for your customers.”

— Pooja Agnihotri

“Candor must be a constant if you are truly committed to producing great profitability through the creation of tremendous products and services.”

— Clay Clark

“His argument was that a great engineer would be remembered only if he teamed with a great marketer, and this required him to commit…

— Walter Isaacson

“Want to see a great company story? Read Jeff Bezos’s three-page letter he wrote to shareholders in 1997. In telling Amazon’s story in this extended…

— Ben Horowitz