Business Quote by Tony Hsieh Download Open image “Customer service shouldn't just be A department, it should be the entire company.” — Tony Hsieh ★ ★ ★ ★ ★ 2.2 out of 5 (3 ratings) Copy quoteShare Business Company Customer satisfaction Customer service Customers Department Focus Focus in business Focused Inspirational Inspirational customer service Inspirational service Inspiring customer service Love Satisfaction Service Service culture Should
Customer service should not be a department, customer service is everyone's job. — Ken Blanchard Copy Share Image
If you're not serving the customer, your job is to be serving someone who is. — Jan Carlzon Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer Copy Share Image
Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers. — Theo Paphitis Copy Share Image
The goal as a company is to have customer service that is not just the best, but legendary. — Sam Walton Copy Share Image
Your customer is anyone who depends on you, or who you depend on for success. — Brian Tracy Copy Share Image
After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn't believe that we had actually done it. We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of… — Tony Hsieh Copy Share
Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth.… — Tony Hsieh Copy Share Image
If I was going to go into an office I wanted it to be with people I would choose to be around even if… — Tony Hsieh Copy Share Image
Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able… — Tony Hsieh Copy Share Image
Have fun. The game is a lot more enjoyable when you're trying to do more than just make money. — Tony Hsieh Copy Share Image
Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term… — Tony Hsieh Copy Share Image
Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there. — Tony Hsieh Copy Share Image
Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines,… — Tony Hsieh Copy Share Image
Problems are just mile markers. Each one we pass means we've gotten better. — Tony Hsieh Copy Share Image
I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the… — Tony Hsieh Copy Share
“that your business can avoid making some of the same ones. 7. You want to figure out the right balance of profits, passion, and purpose in business and in life. 6. You want to build a long-term, enduring business and brand. 5. You want to create a stronger company culture, which will make your employees and coworkers happier and create… — Tony Hsieh Copy Share
Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't… — Doug McMillon Copy Share Image
“Take some books and read; that’s an immense help; and books are always good company if you have the right sort.” — Louisa May Alcott Copy Share Image
I'm a business first and foremost so whatever my business is, it's separate from my personal. It's like whatever I do business wise, it's… — Snoop Dogg Copy Share Image
Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words. — Sunil Nagaraj Copy Share Image
Nobody has a crystal ball, and part of evolving a business plan is to say, 'I might have said we're going left, but I… — Ryan Kavanaugh Copy Share Image
I think a business guy is different from an artist. They walk different paths. Artists create the best outputs when they're having fun. And… — G-Dragon Copy Share Image
“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of tossing capers into just… — Nora Ephron Copy Share
If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then… — Jack Ma Copy Share Image
“Some say the Earth is angry Because he wants no company; I say the Earth is angry Because he lives alone.” — N.K. Jemisin Copy Share Image
If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State. — Bertrand Russell Copy Share Image
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