Customer service Quote by Gary Vaynerchuk Download Open image “I think of customer service as an offense and not a defense” — Gary Vaynerchuk ★ ★ ★ ★ ★ 4.5 out of 5 (6 ratings) Copy quoteShare Customer service Customers Defense Inspirational Offense Service Thinking
“Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an… — Timothy Ferriss Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer Copy Share Image
“Customer service is bad because we allow it to be bad. What do you do when you get bad service? Tell the truth. If… — Larry Winget Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
Better service for the customer is for the good of the public, and this is the true purpose of enterprise. — Konosuke Matsushita Copy Share Image
Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers. — Theo Paphitis Copy Share Image
If you're not serving the customer, your job is to be serving someone who is. — Jan Carlzon Copy Share Image
Customer service should not be a department, customer service is everyone's job. — Ken Blanchard Copy Share Image
I'm just always looking forwards. I spend very little time, looking backwards. — Gary Vaynerchuk Copy Share Image
I spent all my time in the clouds or the dirt and that is why I think I’m successful — Gary Vaynerchuk Copy Share Image
I always say that the real success of Wine Library wasn't due to the videos I posted, but to the hours I spent talking… — Gary Vaynerchuk Copy Share Image
2006, I started 'WineLibrary TV.' To build 'WineLibrary TV,' I started using Facebook, Tumblr, and Twitter in 2008. — Gary Vaynerchuk Copy Share Image
Okay, let's talk about cartoon labels for half a second - some people think anything with a dog or a car or a colorful… — Gary Vaynerchuk Copy Share Image
Jabs are the lightweight pieces of content that benefit your customers by making them laugh, snicker, ponder, play a game, feel appreciated, or escape;… — Gary Vaynerchuk Copy Share Image
Ignoring platforms that have gained critical mass is a great way to look slow and out-of-touch. Do not cling to nostalgia. Do not put… — Gary Vaynerchuk Copy Share Image
“I failed all my classes and that's why I'm winning. In hindsight, the fact that I was considered a failure for the first 18… — Gary Vaynerchuk Copy Share Image
I never thought I'd be a person who would want to write books...I promise you not a single English teacher I've ever had would… — Gary Vaynerchuk Copy Share Image
“The police ultimately pay the price for poor customer service when citizens become fearful of them.” — Steven Magee Copy Share Image
To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually,… — Matt Mickiewicz Copy Share Image
Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to… — Stewart Butterfield Copy Share Image
Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth.… — Tony Hsieh Copy Share Image
“I did customer service for a company. I hated it, as the customers knew they were building problematic systems!” — Steven Magee Copy Share Image
Customer-centricity should be about delivering value for customers that will eventually create value for the company. — Robert G. Thompson Copy Share Image
Alright look, our policy is, if for any reason you're not completely satisfied, I hate you. — Goodmanb Copy Share Image
“Customer service is greatly impacted by whether or not employees enjoy working with each other. Its important that employees enjoy working with each other… — Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth Copy Share Image
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
Most customer service people are great. It's that one customer service person from hell that drives me crazy! — Jon Jones Copy Share Image
Connectivity doesn't just mean you get a lot more chances to deliver messages about customer service and pricing plans. This isn't one-sided. It enables… — James Murdoch Copy Share Image