The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within. — Tony Hsieh Copy Share Image
To never forget that the most important thing in life is the quality of life we lead. — Tony Hsieh Copy Share Image
I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized… — Tony Hsieh Copy Share Image
I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized… — Tony Hsieh Copy Share Image
I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different… — Tony Hsieh Copy Share Image
I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default… — Tony Hsieh Copy Share Image
If you're focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can… — Tony Hsieh Copy Share Image
I made a list of the happiest periods of my life & I realized that none of them involve money. — Tony Hsieh Copy Share Image
After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn't believe that we had actually done it. We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of… — Tony Hsieh Copy Share
Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth.… — Tony Hsieh Copy Share Image
If I was going to go into an office I wanted it to be with people I would choose to be around even if… — Tony Hsieh Copy Share Image
Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able… — Tony Hsieh Copy Share Image
Have fun. The game is a lot more enjoyable when you're trying to do more than just make money. — Tony Hsieh Copy Share Image
Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term… — Tony Hsieh Copy Share Image
Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there. — Tony Hsieh Copy Share Image
Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines,… — Tony Hsieh Copy Share Image
Problems are just mile markers. Each one we pass means we've gotten better. — Tony Hsieh Copy Share Image
I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves… — Tony Hsieh Copy Share Image
“that your business can avoid making some of the same ones. 7. You want to figure out the right balance of profits, passion, and… — Tony Hsieh Copy Share Image
