Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi Copy Share Image
Revolve your world around the customer and more customers will revolve around you. — Heather Williams Copy Share Image
If you make a sale, you can make a living. If you make an investment of time and good service in a… — Jim Rohn Copy Share Image
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter Copy Share Image
Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer Copy Share Image
Loyal customers, they don't just come back, they dont simply recommend you, they insist that their friends do business with you. — Anonymous Copy Share Image
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in… — Richard Branson Copy Share Image
The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of… — Peter Drucker Copy Share Image
If you want to be creative in your company, your career, your life, all it takes is one easy step...the extra one.… — Dale Dauten Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Copy Share Image
Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from… — Richard Branson Copy Share Image
Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true… — Dale Carnegie Copy Share Image
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a… — Horst Schulze Copy Share Image
Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because… — Bill Gates Copy Share Image
Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people… — Howard Schultz Copy Share Image
Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and… — Seth Godin Copy Share Image
Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Leon Gorman Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
You‘ve got to start with the customer experience and work back toward the technology - not the other way around. — Steve Jobs Copy Share Image
There's a place in the world for any business that takes care of its customers-after the sale. — Harvey Mackay Copy Share Image
One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
If you don't genuinely like your customers, chances are they won't buy. — Thomas Watson Copy Share Image
The way you treat your employees is the way they will treat your customers — Richard Branson Copy Share Image
The complaining customer represents a huge opportunity for more business. — Zig Ziglar Copy Share Image
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves — Steve Jobs Copy Share Image
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one… — Gary Comer Copy Share Image
There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that… — Ben Cohen Copy Share Image
When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day… — Gerry Harvey Copy Share Image
