Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Copy Share Image
The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of… — Peter Drucker Copy Share Image
If you want to be creative in your company, your career, your life, all it takes is one easy step...the extra one.… — Dale Dauten Copy Share Image
Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer Copy Share Image
Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people… — Howard Schultz Copy Share Image
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a… — Horst Schulze Copy Share Image
If you make a sale, you can make a living. If you make an investment of time and good service in a… — Jim Rohn Copy Share Image
The way you treat your employees is the way they will treat your customers — Richard Branson Copy Share Image
Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer Copy Share Image
Revolve your world around the customer and more customers will revolve around you. — Heather Williams Copy Share Image
You‘ve got to start with the customer experience and work back toward the technology - not the other way around. — Steve Jobs Copy Share Image
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter Copy Share Image
Loyal customers, they don't just come back, they dont simply recommend you, they insist that their friends do business with you. — Anonymous Copy Share Image
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi Copy Share Image
Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and… — Seth Godin Copy Share Image
There's a place in the world for any business that takes care of its customers-after the sale. — Harvey Mackay Copy Share Image
Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because… — Bill Gates Copy Share Image
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in… — Richard Branson Copy Share Image
Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true… — Dale Carnegie Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
