Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from… — Richard Branson Copy Share Image
Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Leon Gorman Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day… — Gerry Harvey Copy Share Image
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will… — Derek Sivers Copy Share Image
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves — Steve Jobs Copy Share Image
The complaining customer represents a huge opportunity for more business. — Zig Ziglar Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one… — Gary Comer Copy Share Image
If you don't genuinely like your customers, chances are they won't buy. — Thomas Watson Copy Share Image
One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn Copy Share Image
There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that… — Ben Cohen Copy Share Image
A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate… — Christopher McCormick Copy Share Image
