Brands Quote by Richard Branson

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas

The first step in exceeding your customer's expectations is to know those expectations.

— Roy H. Williams

Customers dont expect you to be perfect. They do expect you to fix things when they go wrong.

— Donald Porter

A brand should live up to the expectations of people; it should deliver what it promises.

— Radhika Apte

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

— Don Porter

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

— Ron Kaufman

Our customers, system, and shareholders are best served when we direct our focus and energy towards executing against these critical customer expectations.

— Steve Easterbrook

“Service standards create the standard of expectation that you and all team members follow when interacting with customers.”

— Amber Hurdle

Your customers don't care about you. They don't care about your product or service. They care about themselves, their dreams, their goals. Now, they…

— Steve Jobs

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and…

— Richard Branson

When leaders behave consistently with the expectations of customers, they are doing things inside their organization that deliver value outside.

— Dave Ulrich

All clients' needs and expectations are vastly different.

— Bruce Bennett