Educational Quote by Roy H. Williams

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and…

— Richard Branson

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

— Sam Walton

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

— Ron Kaufman

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas

Customers dont expect you to be perfect. They do expect you to fix things when they go wrong.

— Donald Porter

Determine what your customers need, and work backwards.

— Jeff Bezos

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

— Don Porter

The first step to success in any business is to ask your customers what they want.

— Kevin Stirtz

The first step to delighting your customers is being there when they need you.

— Ron Kaufman

Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development…

— Richard Branson

To exceed the expectations of others, we must first raise expectations of ourselves.

— Robin Crow

We are all ruled in what we do by impulses; and these impulses are so organized that our actions in general serve for our…

— Edna St Vincent Millay