Complaints Quote by Lou Gerstner Download Open image “Customer complaints are the schoolbooks from which we learn.” — Lou Gerstner ★ ★ ★ ★ ★ 2.3 out of 5 (7 ratings) Copy quoteShare Complaints Customers Funny Inspirational Inspirational customer service Inspirational service Inspiring customer service Love Service culture
A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney. — Richard Branson Copy Share Image
The complaining customer represents a huge opportunity for more business. — Zig Ziglar Copy Share Image
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for… — Zig Ziglar Copy Share Image
A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly Copy Share Image
“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.” — Marilyn Suttle Copy Share Image
The reader is not the customer. The retailer is the customer. So I try to have as much interaction with the retailers as possible… — Kelly Sue DeConnick Copy Share Image
Satisfied customers are apathetic. Loyal customers will be your advocate. — Jeffrey Gitomer Copy Share Image
There are times in life when, instead of complaining, you do something about your complaints. — Rita Dove Copy Share Image
“Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it “handled?" If you were… — Susan C. Young Copy Share Image
Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will… — Lou Gerstner Copy Share Image
The rewards system is a powerful driver of behavior and therefore culture. — Lou Gerstner Copy Share Image
For the first month, I listened, and I tried very hard not to draw conclusions — Lou Gerstner Copy Share Image
I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing… — Lou Gerstner Copy Share Image
It is not about bits, bytes and protocols, but profits, losses and margins. — Lou Gerstner Copy Share Image
I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game. — Lou Gerstner Copy Share Image
We built this company from the customer back, not from the company out. — Lou Gerstner Copy Share Image
I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov. — Lou Gerstner Copy Share Image
If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you… — Lou Gerstner Copy Share Image
A lesser complaint: hair extensions. There are moments on 'All My Children' when half the women actors, young and old, seem to be afflicted… — Camille Paglia Copy Share Image
The proliferation of right-to-carry laws throughout the states has drawn plaintive complaints from the criminal element. They feel that it makes their profession too… — Jeff Cooper Copy Share Image
Gratitude is the law of increase, and complaint is the law of decrease. — Florence Scovel Shinn Copy Share Image
Wherever I am, I see the yoke on women in some form or another. On some it sits easy for they are but beasts… — Abby May Alcott Copy Share Image
My mother spoke of Christ to my father, by her feminine and childlike virtues, and, after having borne his violence without a murmur or… — Saint Augustine Copy Share Image
The greatest form of maturity is at harvest time. This is when we must learn how to reap without complaint if the amounts are… — Jim Rohn Copy Share Image
A prudent pharmacist often vends something for your complaint. But wine merchant you do this invariably. — Thomas Campion Copy Share Image
“If you believe that the world is conspiring against you, it will just do that.” — Bangambiki Habyarimana Copy Share Image
Writing as a woman presents enormous problems but I have attempted it several times and haven't had many complaints. — Jim Harrison Copy Share Image
