Customer experience Quote by Lou Gerstner Download Open image “Everything starts with the customer.” — Lou Gerstner ★ ★ ★ ★ ★ 2.1 out of 5 (3 ratings) Copy quoteShare Customer experience Customers Funny Great customer service Inspirational Love Success
So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically… — Brian Tracy Copy Share Image
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. — Kerry Stokes Copy Share Image
Your people come first, and if you treat them right, they'll treat the customers right. — Herb Kelleher Copy Share Image
Your number one customers are your people. Look after employees first and then customers last. — Ian Hutchinson Copy Share Image
When you start in this business, you take the things that come at you. — Neve Campbell Copy Share Image
Everyone talks about building a relationship with your customer. I think you build one with your employees first. — Angela Ahrendts Copy Share Image
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start… — Herb Kelleher Copy Share Image
Many companies talk about customer success, but how many actually put the customer first above all else, always? — Clara Shih Copy Share Image
Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will… — Lou Gerstner Copy Share Image
The rewards system is a powerful driver of behavior and therefore culture. — Lou Gerstner Copy Share Image
For the first month, I listened, and I tried very hard not to draw conclusions — Lou Gerstner Copy Share Image
I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing… — Lou Gerstner Copy Share Image
It is not about bits, bytes and protocols, but profits, losses and margins. — Lou Gerstner Copy Share Image
I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game. — Lou Gerstner Copy Share Image
We built this company from the customer back, not from the company out. — Lou Gerstner Copy Share Image
I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov. — Lou Gerstner Copy Share Image
If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you… — Lou Gerstner Copy Share Image
“In the innovation age customer experience is key. Your impression defines their expression” — Fela Durotoye Copy Share Image
“A Value Proposition creates value for a Customer Segment through a distinct mix of elements catering to that segment’s needs. Values may be quantitative… — Alexander Osterwalder Copy Share Image
I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not. — Jimmy John Liautaud Copy Share Image
Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth.… — Tony Hsieh Copy Share Image
I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There… — Natalie Massenet Copy Share Image
Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings. — Howard Schultz Copy Share Image
Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was… — Howard Schultz Copy Share Image
“Bezos insisted the company needed to master anything that touched the hallowed customer experience, and he resisted any efforts to project profitability.” — Brad Stone Copy Share Image
You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure… — Steve Jobs Copy Share Image
Highly engaged employees make the customer experience. Disengaged employees break it. — Timothy R. Clark Copy Share Image
When you are Uber, what we care about is the customer experience of getting somebody safely, cheaply, efficiently and reliably from where they are… — Anthony Levandowski Copy Share Image
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies… — Jim Bush Copy Share Image
