Customer Quote by Brian Tracy
“So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.”
About This Quote
Source Speech: Business Success Seminar, 1998
Begin with the product, customer, and service to ensure meaningful impact on lives and work.
In simple terms: Start with product, customer, service for impact.
Focus on value creation.
Themes
Mood
Type
When to use this quote
- product development
- customer research
- service design
- entrepreneurship
Key Concepts
Questions to Reflect On
- What problem does your product solve?
- How will you measure improvement?
Neglecting market needs can cause failure.