Adages Quote by Kerry Stokes
“The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.”
About This Quote
Source Speech: Business interview, Kerry Stokes, 2015
Prioritizing customers drives success; all decisions should consider their needs first.
In simple terms: Customers must be top priority.
Key Takeaway
Put customers before profit.
Themes
customer focus
business strategy
service excellence
Mood
empathetic
strategic
Type
business
leadership
When to use this quote
- product development
- marketing campaigns
- customer support
- sales negotiations
Key Concepts
customer centricity
value creation
relationship management
Questions to Reflect On
- How can you balance customer needs with employee welfare?
- What metrics show true customer satisfaction?
A Different Perspective
Neglecting other stakeholders can cause imbalance.
