Aspect Quote by Jan Carlzon

If you give customers a chance, they'll communicate with you in many ways

— Robert G. Thompson

To make a pleasant and friendly impression is not only good manners, but equally good business.

— Emily Post

To make a pleasant and friendly impression is not alone good manners, but equally good business.

— Emily Post

Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to…

— Stewart Butterfield

“Your ideal customers will be attracted to your business because it speaks to them.”

— Mike Michalowicz

Anyone working for a big company might be skeptical that a large business, or even a strictly online business, can form the same kind…

— Gary Vaynerchuk

“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.”

— Marilyn Suttle

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not…

— Anonymous

The only way to know how customers see your business is to look at it through their eyes

— Daniel R. Scoggin

It's the human approach to customers that I want to bring back.

— Oscar Munoz

This is not a business where you can hand off and run by remote control.

— David Neeleman

Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your…

— Benjamin Cohen